Subscriptions & support

Refund Policy

Last updated: October 13, 2026

OpenBell AI is a product of Infer LLC, Armenia. Use the instructions for the provider shown on your purchase receipt.

Web purchases through Paddle

When web subscriptions become available, Paddle will be the merchant of record. Refund eligibility follows Paddle’s Refund Policy and applicable consumer law. Refunds are not automatic; statutory rights and any discretionary review apply.

Request a refund through Paddle buyer support or the support link on your receipt. For a technical issue with OpenBell, contact support@infer.studio so we can help investigate.

App Store and Google Play purchases

Apple and Google handle their respective purchases and refund decisions under their store policies:

• Request an Apple App Store refund
• View Google Play orders and refund options

Cancelling future renewals

For Paddle purchases, use the subscription-management link in your receipt or Paddle buyer support. For mobile purchases, use your Apple or Google subscription settings. Cancellation stops future renewals; access normally continues until the paid period ends. Cancellation does not itself refund past charges.

Uninstalling OpenBell or deleting your OpenBell account does not automatically cancel a subscription managed by these providers.

Your consumer rights

This policy does not limit mandatory withdrawal, refund, or other consumer rights. Where those rights apply, they take priority. Contact support@infer.studio if you need help identifying your purchase provider. Do not send card numbers, passwords, or brokerage credentials.