Alphabet's Google is replacing the Fitbit companion app with a new, AI-centric Google Health app. The company mandates that all users migrate to this platform.
This transition faces significant backlash from Fitbit users. Accessing the new platform requires a Google account.
Users criticize the update on social media and in app store reviews. Complaints cite a less intuitive interface, missing features, and data syncing problems.
Many users reject the heavy integration of the new AI coach. Google acknowledged these issues and published a roadmap of planned fixes and improvements.