Walmart launched Upstream Facility Services to provide maintenance and support to U.S. companies. This new business unit commercializes internal operations that currently service thousands of Walmart and Sam’s Club locations.
The service targets external commercial customers to reduce equipment downtime and extend asset lifespans. A nationwide network of Walmart-trained technicians supports the initiative.
Clients receive proprietary technology tools for real-time oversight of maintenance activities. These tools track job progress and performance metrics.
The move diversifies the retail giant’s revenue streams by entering the business-to-business services market.