Vietnam's competition regulator reviews Grab's commission and fee policies. This follows driver complaints about declining income.
The National Competition Commission requested documents from Grab and other ride-hailing platforms. It seeks to examine how fares, commissions, and other deductions are calculated and applied to drivers.
Drivers organize a work stoppage for September 12-13. They use social media to coordinate this action.
Drivers allege Grab's payment structure changes. These changes lead to deductions up to 50% of the total fare. This makes covering operational costs, including fuel and vehicle maintenance, difficult.