Salesforce launched the Headless 360 platform at its TDX 2026 developer conference. The platform makes software capabilities accessible through APIs for both human developers and AI agents. This transition positions the entire Salesforce suite as a programmable layer for the agentic enterprise.

The launch forms part of a broader strategy to navigate disruptions from generative AI. Headless 360 establishes Salesforce as a central control layer for managing agent-driven operations. By exposing data and workflows as APIs, the company allows external coding agents to operate directly on its platform.

This shift moves Salesforce away from its traditional model driven by user interfaces. The company also announced an expansion of Agent Fabric, a control plane designed to manage multi-vendor agentic networks.