CEO Robert Isom detailed a strategy to close a $3 billion profit gap against rivals Delta and United. The plan focuses on attracting high-spending travelers through improved reliability and expanded premium services.
American Airlines will remodel aircraft to increase premium seating and upgrade airport lounges. The carrier is also installing high-speed Starlink Wi-Fi across its fleet.
The airline is evaluating a major wide-body aircraft order from Boeing or Airbus to modernize long-haul operations. This initiative aims to drive higher-margin revenue to match competitor financial performance.